Patient Befriender Volunteer UHW (Heath Hospital)
Patient Befrienders aged 16+ interact with patients who may feel lonely, isolated or bored on the wards. They spend time talking with patients, helping them to connect virtually with their loved ones and support with activities at the bedside or in the day room.
They can make a difference to a patient’s day with a friendly visit and chat or help pass the time with some fun activities.
This role is based in University Hospital of Wales (Heath Hospital), please ensure that you are able to travel to this site before applying.
Why we want you
We need volunteers to befriend patients on our wards, treating all patients with dignity and respect. Befriender Volunteers interact with patients who may feel lonely, anxious, nervous, isolated or bored, spending time at the bedside or in the day room, engaging in conversation or activities.
What you will be doing
Spending time with patients in general conversation and listening.
Assisting staff with activity sessions, which could include arts and crafts, social games and seasonal activities.
Assisting with providing hot or cold drinks as and when requested by staff outside of the scheduled drink services.
Providing a reading/writing service where appropriate.
Facilitating one to one activities with patients such as cards and puzzles.
Enjoying digital reminiscence tools with patients.
Undertaking virtual visiting calls.
The skills you need
Understanding the importance of confidentiality and following procedures.
Experience of working in a health care setting (desirable).
Excellent communication skills.
Ability to speak Welsh (desirable).
Ability to work on own initiative and as part of a team.
Reliable and punctual.
Enthusiastic and outgoing.
Experience of volunteering (desirable).
Willingness to undertake training.
Available to volunteer for a minimum of 2 hours a week during weekdays.
You must be able to commit to a weekly time slot of 2 hours or more between the hours of 10:00-18:00, Monday to Friday for a minimum duration of 6 months, days and hours negotiable with the organisation. Please be sure that you have availability to do this or your application may not be considered.
Successful candidates can expect to start their roles in August 2024 upon completion of recruitment checks and training.
Click here to get more information and also to apply:
All of our opportunities are subject to availability - please keep in mind that the application window will close as soon as the applications are filled so be sure to get your application in as soon as possible to avoid disappointment!
If you are interested in volunteering, please contact us using the form below.